Learners should have basic IT skills. They will need to be able email, word process (Word) and use Presentation software (Powerpoint) and Zoom. They must have good broadband access and their own laptop/ tablet with microphone and speakers. (at least 10 Mbps download speed). This can be tested in advance of the course will arranging a practice log in by sending an email to info@qualtec.ie or using this online tool. The course should be completed in a quite location. This can be tested prior to the course commencement.